Everything your AI receptionist does on every call.
YesAI Phone is more than a fancy voicemail. It holds a real conversation, gets things done, and keeps you in the loop — here's exactly what's under the hood.
24/7 answering
Every call is answered live, around the clock — no caller ever hits an unanswered phone, a busy tone, or a voicemail they won't leave a message on.
After-hours answering
Evenings, weekends and public holidays are when most calls go missing. The AI covers them all, so out-of-hours enquiries turn into bookings instead of lost leads.
Overflow & busy handling
When your team is already on the phone, the AI takes the overflow. A second, third or tenth caller still gets answered instead of giving up on an engaged line.
Appointment booking
It checks availability and books the caller straight into your calendar, respecting service durations, buffers, staff and your booking rules — then confirms by SMS.
Lead capture & qualification
It collects the caller's details and asks your screening questions, so every enquiry is captured and the hot leads are flagged for you to call back first.
Call routing & transfer
When a caller needs a person, the AI transfers them to the right number under your rules — or takes a detailed message when nobody is available.
SMS follow-up
Every caller gets a text — a booking confirmation, a link, or a quick note — so the conversation continues after they hang up and nothing relies on memory.
Call summaries & transcripts
Each call is logged with a written summary and, where you want it, a full transcript — so you always know who called, what they wanted and what was done.
Your-brand voice & script
The greeting, tone, questions and answers are all configured to match your business. Callers get a consistent, on-brand experience every single time.
Spam & nuisance screening
Robocalls, sales calls and time-wasters are handled so they never interrupt you, while genuine callers get a real, helpful conversation.
Instant notifications
New bookings, qualified leads and messages land where you already work, so you can act on the calls that matter without checking a separate inbox.
You stay in control
You decide what the AI can and can't do, what it says, and when it transfers. Tune the script and rules any time your business changes.
A conversation, not a phone tree.
Old-school phone systems make callers wade through menus and "press 1 for sales" — and most just hang up. YesAI Phone is built to talk like a person: it greets the caller, understands what they're asking in plain language, and gets to the point.
That's what makes it useful instead of frustrating. The caller feels heard, the routine work gets done automatically, and your team is only pulled in for the calls that genuinely need a human. The result is more bookings captured, fewer leads lost, and a phone that finally keeps up with your business.
What every answered call delivers
- A natural, on-brand greeting and conversation
- A booking, a qualified lead, an answer or a transfer
- An SMS follow-up to the caller
- A written summary (and transcript where you want it)
- A notification straight to you
- Spam and nuisance calls filtered out
Put these features on your phone.
Tell us how your calls are handled today and we'll show you what an AI receptionist would catch — bookings, after-hours leads, overflow calls and all.