AI receptionist for trades
Every missed call is a job that went to the next tradie
You can't answer the phone with your hands in a switchboard or a wall cavity. YesAI Phone picks up while you're on the tools — answers the call, captures the job, books it in and texts you the details before you've packed up the ute.
- Answers 24/7, including nights and weekends
- Gets the name, number, suburb and the job
- Books quotes & site visits into your diary
- Texts you a summary of every single call
A caller who reaches voicemail rings the next name on the list. A caller who gets a real answer becomes your next job. YesAI Phone makes sure it's always the second one.
The problem
You're losing work you never even knew rang
On a good day you'll miss a dozen calls — mid-job, up a ladder, driving between sites, or after you've knocked off. Every one of those is a homeowner or a builder with money to spend, and most of them won't leave a voicemail. They just dial the next plumber, sparky or chippie on Google.
Hands full, phone ringing
You physically can't answer mid-job without stopping the work you're already being paid for. So the phone rings out, and the caller moves on.
After-hours emergencies
Burst pipes and dead power happen at 9pm. That's premium, urgent work — and it's exactly when your phone goes to voicemail.
Voicemail kills the lead
Most people won't leave a message. A missed call isn't a callback later — it's a job that quietly went to a competitor.
How it works
Answered from the ute-side, sorted before you're done
Divert your calls
Keep your existing mobile or business number. Divert calls to YesAI Phone all the time, or only when you're busy or don't pick up. You flick it on and off whenever it suits.
The AI answers & captures the job
It picks up in a natural Aussie voice, gets the caller's name, number, suburb and exactly what the job is, and answers the common questions — do you cover their area, roughly when can you come, are you licensed and insured.
It books or flags the work
Genuine emergency? It flags it to you straight away. Standard job? It offers your available windows and pencils in a quote or site visit, or captures the details so you can slot it in.
You get a text summary
Every call lands as a tidy SMS: who rang, their number, the job and the priority. Spam and sales calls are filtered out so you're only pinged for real work.
Built for the trades
Plumbers, sparkies, builders, HVAC & landscapers
Every trade misses calls differently, so we set it up around how you actually work. A plumber needs burst-pipe emergencies flagged instantly; a landscaper is happy to book quotes for next week; a builder wants the sub-contractors and suppliers handled without cluttering the phone. We tune the questions, the service area and the booking rules to match.
It knows your suburbs, your job types and your hours. It can tell a caller you're fully booked till Thursday, quote your standard call-out approach, and take the details for anything outside your patch so you can refer it on. No two-week setup, no fiddly app for the customer — they just ring your number like they always have.
The result is simple: the calls you used to miss while you're on the tools become quotes in your diary and texts in your pocket, instead of jobs on someone else's invoice.
Plumbers
Emergencies flagged instantly, routine jobs booked for the week.
Electricians
No-power call-outs sorted from switchboard upgrades that can wait.
Builders
Suppliers and subs handled, real client leads pushed to you.
Landscapers & HVAC
Quote requests captured with site details, ready to price.
Do the sums on one job. A single call-out you'd otherwise have missed usually covers the service for the month — and after hours, when your rivals ring out, it can be the difference between a quiet week and a booked-out one. Book a consultation and we'll map it to your trade.
Why tradies pick YesAI Phone
Less phone tag, more jobs booked
Never rings out
First-ring pickup, every hour of every day. No voicemail, no lost leads, no "sorry, missed your call" text three hours later.
Books straight in
Quotes and site visits dropped into your diary within your rules, so your day fills itself while you're working.
Texts you everything
A clean SMS summary of every call — name, number, suburb, job — so you ring back knowing exactly what it is.
Screens the junk
Robo-diallers and sales pitches filtered out. You only hear about real customers with real work.
Keeps your number
No porting, no new line. Divert your existing number and switch it on and off whenever you like.
Aussie & local
Melbourne-based, serving trades Australia-wide. Natural local voice your customers won't clock as automated.
Questions tradies ask
Straight answers
What happens when a customer rings while I'm up a ladder or under a sink?
The AI answers on the first couple of rings, sounds like a friendly Aussie receptionist, and handles the whole call. It gets the caller's name, number, suburb and what the job is, tells them you'll be in touch, and texts you a tidy summary. You ring back when you're off the tools instead of losing the job to the next tradie.
Can it actually book jobs into my calendar?
Yes. It can offer your available windows and pencil in a quote or a site visit, or simply capture the job details and priority so you can slot it in yourself. We set the booking rules with you up front — job types, your service area, how far ahead you book, and any times you never want touched.
Will it sound like a robot and put my customers off?
No. It speaks naturally in plain Australian English, no scripts read at you, no long phone-tree menus. Most callers just think they got a helpful receptionist. If a job is urgent or the caller wants a person, it can flag it straight to you so you can jump on it.
What about after-hours and weekend calls?
That's where it earns its keep. Burst pipes, no hot water and dead power don't wait for business hours, and that's when your competitors' phones ring out. YesAI Phone answers 24/7, sorts the genuine emergencies from the ones that can wait till Monday, and texts you the urgent ones immediately.
How do I get the calls to it — do I need a new number?
No new number needed. You keep your existing mobile or business line and simply divert calls to the AI — either all the time, or only when you're busy or don't pick up. You stay in full control and can turn the divert on and off whenever it suits.
Does it screen out spam and time-wasters?
Yes. Sales calls, robo-diallers and "we can rank your website" pitches get handled and filtered so they never reach your pocket. You only get pinged for real customers with real jobs, which means fewer pointless interruptions while you're working.
Stop letting the phone cost you jobs
Get YesAI Phone answering your calls from the ute-side — capturing every job, booking the work and texting you the details while you stay on the tools.
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Melbourne-based Serving trades Australia-wide 101 Collins St, Melbourne VIC 3000 [email protected]