You're at the inspection. The AI is answering the phone.
Agents are out at open homes, auctions and appraisals when the calls come in — and buyers, vendors, landlords and tenants don't leave messages, they call the next agency. YesAI Phone answers every call 24/7, books appraisals and inspections, qualifies the enquiry, and routes urgent property-management issues to the right person.
- Every listing enquiry answered — even at an open home or auction
- Appraisals and inspections booked straight into your calendar
- Urgent tenant and landlord issues flagged and routed, not lost
Who's calling — and what it does
Built for sales agents, property managers and agency principals
Real estate happens away from the desk — but the phone doesn't stop.
Your best hours are the ones you spend out of the office: open homes on Saturday morning, auctions on the weekend, appraisals across town, listing presentations in someone's lounge room. That's exactly when a buyer rings about the property they just saw online, a vendor decides today's the day to find out what their home is worth, and a tenant calls because the hot water's gone.
You can't answer with a contract in front of a vendor or a crowd at the door. The call rings out, and in real estate the caller doesn't wait — they scroll to the next agent and dial. A single missed listing enquiry can be a lost buyer; a single missed appraisal call can be a listing that goes to the agency down the road.
An AI receptionist that never steps out of the office.
YesAI Phone answers every call in your agency's voice, day or night. It handles the buyer wanting an inspection, the vendor wanting an appraisal, the landlord chasing their property manager and the tenant with a problem — booking what it can, qualifying the lead, and routing the urgent ones to the right person.
Every caller a real estate agency gets — handled on the call.
One AI receptionist across sales and property management, around the clock.
Buyer enquiries
Answers questions on a listing, books an inspection or private viewing, captures the buyer's details and qualifies how serious and how ready they are.
Vendor & appraisal calls
Captures the property address and details, books an appraisal or listing presentation into your diary, and flags a hot vendor straight to you.
Inspection booking
Checks your availability and books inspections around your open-home schedule and travel time, then confirms the caller by SMS.
Tenant triage
Answers routine tenant questions, logs maintenance requests, and flags genuine emergencies — burst pipes, lock-outs, no heat — to the right person.
Landlord routing
Recognises a landlord calling and routes them to their property manager, or takes a detailed message when the PM is unavailable.
Lead qualification
Asks your screening questions, sorts buyers from browsers and vendors from valuations, and sends the details straight to you.
A listing enquiry, start to finish — while you're at the auction.
The call comes in
A buyer rings about a property they saw online at 8pm. Instead of ringing out, it's answered live in your agency's voice.
The AI qualifies and books
It answers their questions, works out how ready they are, and books an inspection into your calendar — or captures the enquiry to follow up.
You get the lead
The booking lands in your diary, the qualified lead hits your inbox, and the buyer gets an SMS confirmation. You've won nothing back — because you never lost it.
Two sides of the agency, one phone that's always answered.
The sales side lives on speed — the agent who answers first wins the buyer and the listing. The property-management side lives on triage — separating the genuine after-hours emergency from the question that can wait until Monday. YesAI Phone covers both without you adding staff to either.
For sales, it books inspections and appraisals and flags hot buyers and vendors the moment they call. For property management, it answers routine tenant queries, logs maintenance requests, and escalates the burst pipe to your on-call PM or trades contact — so your managers aren't woken for a dripping tap, and no real emergency goes unanswered.
Handled for real estate
- Listing enquiries answered the moment they call, day or night
- Inspections and appraisals booked around your diary
- Buyers and vendors captured, qualified and flagged
- Tenant calls triaged; emergencies routed, routine ones logged
- Landlords routed to their property manager
- Every caller gets an SMS follow-up and you get a call summary
AI answering for real estate, answered.
Can the AI book property inspections and appraisals?
Yes. The AI checks your availability and books inspections, private viewings and listing appraisals straight into your calendar, following your rules and travel buffers. For a vendor asking "what's my place worth?", it captures the address and property details and books the appraisal — so the appointment is locked in instead of sitting in a voicemail while you're at an open home.
How does it handle after-hours buyer and tenant calls?
That is where it earns its keep. Buyers scroll listings at night, tenants report problems after work, and vendors call when they finally have a spare minute — usually well outside office hours. YesAI Phone answers every one of those calls live, books what can be booked, captures the enquiry, and texts the caller a follow-up. You wake up to booked inspections and qualified leads, not a row of missed calls.
What happens with urgent property-management issues?
You set the rules. A burst pipe, a lock-out or a no-heat call in winter can be flagged as urgent and routed straight to your on-call property manager or a trades contact, while routine tenant questions — rent dates, maintenance-request process, lease queries — are answered or logged for the next business day. Nobody is dragged out of bed for a dripping tap, and nobody is left with a flooding bathroom and no answer.
Can it tell buyers, vendors, landlords and tenants apart?
Yes. The AI works out who's calling and why, then follows the path you've set for each: qualify and book buyers on a listing, capture vendors for an appraisal, route landlords to their property manager, and triage tenants by urgency. Each type of caller gets the right questions and the right outcome, and the hot ones are flagged so you follow up first.
Will it sound like our agency?
It answers in your agency's voice — your name, your tone, the way your front desk greets a caller. We configure the greeting, the questions and the booking rules to match how you already work, so buyers, vendors and tenants get a consistent, professional experience whether they call at 11am or 11pm.
Do we have to change our number?
No. You keep your existing agency number. We route the calls you want handled — all of them, or just after-hours and overflow — through to YesAI Phone. You decide which calls it answers and which still ring your sales team or property managers first.
Stop letting listing enquiries ring out.
Tell us how your agency's phone is answered today — sales, property management and after hours — and we'll show you exactly what an AI receptionist would catch that's slipping through now.