YesAI Phone — for salons & spas
An AI receptionist that books your chairs while your team is with clients
Your stylists have their hands full — colour on, scissors out, a client mid-treatment. The phone rings anyway, and every missed call is a booking that walks to the salon down the road. YesAI Phone answers every call, books and reschedules appointments in your diary, fills last-minute gaps, and texts a confirmation — so nothing slips while you work.
- Answers every call in seconds, in your salon's name
- Books, moves and cancels straight into your booking system
- Fills cancellations from your waitlist by SMS
- Confirms by text and sends you a summary of every call
Melbourne-based, serving salons, spas and clinics right across Australia.
The problem
The busier the salon, the more bookings you lose
When you're flat out, you can't stop mid-foil to answer the phone. That's exactly when clients are calling to book.
Missed calls = missed money
A caller who reaches voicemail rarely leaves one — they just try the next salon on the search results. Every unanswered ring is a haircut, a colour or a full spa package quietly gone elsewhere.
Gaps in the book stay empty
A late cancellation leaves a stylist standing idle. Without someone free to ring the waitlist, that hour in the chair earns nothing — and it happens most on your busiest days.
Reschedules eat the front desk
"Can I move my Thursday to Saturday?" sounds small, but a dozen of those a day pulls whoever's on the desk away from the clients standing in front of them.
What it does
A receptionist for your salon that never steps away from the phone
YesAI Phone picks up every call and handles the whole conversation — booking included — so your team can stay focused on the client in the chair.
Books and reschedules in your diary
Connected to Fresha, Timely, Kitomba, Phorest, Square or your calendar, the AI checks live availability with the right stylist and books, moves or cancels the appointment there and then.
Answers service & price questions
Balayage, keratin, a first-time colour, how long a treatment takes, where to park — it answers your common questions from your menu, then books the client while they're keen.
Confirms & reminds by SMS
Every booking gets a text confirmation, and a reminder before the appointment — a simple, proven way to bring your no-show rate down.
Summarises every call
You get a tidy written summary of who called, what they wanted and what was booked — so you're never guessing what happened on the phone while you were busy.
How it works
Live in a few days, on your existing number
We learn your salon
Your service menu, prices, durations, stylists, booking rules and the questions clients always ask — we load it all so the AI sounds like part of the team.
We connect your book
We link the AI to your booking software or calendar so it can see real availability and write changes straight into your diary — no double-handling.
Calls forward to the AI
Keep your number. Send it every call, only after hours, or only when the line is busy — you decide, and you can change it any time.
You get bookings & summaries
Appointments appear in your book, clients get their SMS confirmation, and you get a summary of every call — all while you keep working.
Built for the way salons run
Fills the gaps that quietly drain your week
Hair and beauty runs on a full book and a full day. The revenue you lose isn't dramatic — it's a missed call here, an empty hour there, a client who couldn't get through and booked somewhere else. It adds up fast, and it's invisible because nobody writes down the bookings that never happened.
YesAI Phone plugs those leaks. When a client cancels their Saturday blow-dry, the freed slot is back in your book instantly and the AI can text your waitlist to offer it — turning dead time into a paying client. When someone rings at 8pm wanting a colour before the weekend, they get booked instead of a voicemail beep. And when your front desk is slammed on a Friday, the overflow calls still get answered warmly and booked.
The point isn't to replace your team. It's to make sure the phone never pulls them away from the client in the chair — and never sends a would-be booking to the salon next door.
Prefer a quick chat about your salon first? Book a consultation and we'll walk you through it.
Good fit if you run…
Solo operator or a floor full of chairs — the AI scales to your team and your book.
Get my setupWhy salons choose it
More bookings, fuller chairs, calmer days
No more voicemail leaks
Every caller reaches a warm, capable voice that can actually book them — not a beep they'll ignore.
Books after hours
Clients decide to sort their hair at night and on weekends. The AI captures those bookings while you're closed.
Fills cancellations
Freed slots go back in the book instantly and can be offered to your waitlist by text — less idle chair time.
Screens the time-wasters
Spam and cold sales calls get filtered so your team only deals with real clients.
Calmer front desk
The phone stops interrupting treatments and consults, so your team can give clients their full attention.
Australian & local
Melbourne-based, natural Australian English, set up and supported by real people — serving salons Australia-wide.
FAQ
Common questions from salon owners
Can the AI actually book, move and cancel appointments in my salon software?
Yes. We connect it to the way you run your book — Fresha, Timely, Kitomba, Phorest, Square or a Google/Outlook calendar. When a caller wants a cut and colour on Thursday afternoon, the AI checks live availability with the right stylist, books it, and reads back the time to confirm. Reschedules and cancellations are handled the same way, and every change lands straight in your diary.
What happens to a call when the whole team is with clients?
Nothing goes to voicemail. The AI answers on the first couple of rings, greets the caller in your salon’s name, and handles the booking or question end to end. You get a written summary of every call, so when you next glance at your phone you can see exactly who rang, what they wanted and whether it was booked.
Will it sound robotic to my clients?
It speaks naturally in plain Australian English, uses your salon name and your service language, and stays warm and unhurried. Callers can talk normally — they don’t have to say the exact right words or press buttons. If someone would rather speak to a person, or the request is unusual, the AI takes a message and flags it to you straight away.
Can it answer price and service questions like “how much for balayage?”
Yes. We load your service menu, prices, durations and the basics — parking, where you are, what to expect for a first colour, patch-test timing. The AI answers those common questions accurately so callers get what they need without waiting for a callback, and books them in while they’re keen.
Does it help with no-shows and last-minute gaps?
It confirms every booking by SMS and can send a reminder before the appointment, which cuts no-shows on its own. When someone cancels, the freed slot is back in your book instantly, and the AI can text clients on your waitlist to offer the gap — turning a hole in the day into revenue instead of dead time in the chair.
How long does it take to set up, and can I keep my current number?
Most salons are live within a few days. You keep your existing number — calls simply forward to the AI whenever you choose (all the time, after hours, or only when the line is busy). We set up your menu, stylists and booking rules with you, test it end to end, and you can change how it answers any time.
Stop losing bookings to a ringing phone
Get an AI receptionist that answers every call, books your chairs and fills your gaps — while your team stays with the client. Melbourne-based, live in days, on your current number.
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